Position Type: Full-Time (40 hours/week, including Sundays)
Work Week: Sunday–Thursday (adjustable for events)
Reports To: Connections Pastor
Location: Church at The Mill (Multi-Campus Support)

Position Summary

The Connections Team Associate provides administrative support for the Connections Pastor. This person will be instrumental in managing volunteer systems, championing the hospitality culture across campuses, helping execute a follow-up plan to reach unengaged members, and help prepare/ organize all key connections ministry events.

This position combines exceptional relational skills with crucial administrative planning and organization. The Associate ensures guests feel welcomed, members stay engaged, and every service or event runs with excellence.

Key Responsibilities:

Sunday Ministry Execution (Central Campus): 7:45am–1pm

• Serve alongside all Connections teams: Door Holders, Hosts, Next Steps, Ushers, Parking, Safety
• Ensure team check-in, preparedness, and scheduling coverage
• Engage first-time guests and members, engage in conversations about next steps, collect connection forms, and communicate needs to staff
• Serve as a central point of contact for hospitality questions and logistics

Volunteer Team Leadership

• Prepare for meetings, manuals, and materials for leaders who recruit, onboard and train for all connections volunteers
• Maintain attendance rosters in TouchPoint and Google Docs across campuses
• Follow up with absent team members to encourage engagement and care at campuses
• Help leaders manage weekly serving schedules and email communications at campus
• Help prepare periodic training events and volunteer appreciation gatherings

Guest & Member Engagement

• Help manage a clear and sustainable model for following up with church members not currently serving, connected in groups, or giving
• Work with all ministries to provide serving opportunities from interest forms and follow-up processes

Multi-Campus Support

• Provide administrative support and training resources to connection teams at other campuses
• Maintain consistency in guest experience and hospitality culture across Church at The Mill
• Partner with campus leaders to ensure each campus is supplied with connection cards, signage, and volunteer tools, etc.
• Assist with ongoing administrative needs and project management related to member engagement
• Prepare materials and coordinate logistics for all major Connections initiatives:
  • Baptism services
  • Lord’s Supper coordination
  • Membership classes
  • Next Steps events
• Order and distribute supplies (name tags, signage, first-time guest materials, etc.).
• Track volunteer metrics, guest follow-up, and team engagement trends

Preferred Competencies

• Positive leader who brings knowledge, confidence, and energy to connection ministry
• Excellent communication skills, especially with diverse groups of people
• Administrative organization and attention to detail in scheduling and systems
• Relationally intuitive: able to create connections with people and follow through
• Proficient in Google Suite, PowerPoint, Excel, and church database platforms (TouchPoint preferred)

Preferred Education & Experience

• Bachelor’s Degree in a ministry field preferred
• Prior experience in church ministry administration, hospitality, events, and volunteer coordination strongly preferred

Schedule & Physical Requirements

• Weekly hours: 
  • Monday–Thursday (typically 8am–5pm) 
  • Sunday mornings required (7:45am–1pm)
• Assist answering phones as needed by the church receptionist
• Attend weekly team meetings and staff meetings (Monday at 10-11am)
• Assist with events on weekends or evenings as needed
• Ability to lift up to 30 lbs and be on your feet for extended periods during services or events
• Reliable transportation for cross-campus support when needed

Core Values

• Christ-Centered – Leads from a personal, growing relationship with Jesus
• Hospitality-Driven – Creates spaces where people feel seen, known, and welcomed
• Team-Oriented – Champions volunteers and works in sync with pastoral leadership
• Mission-Focused – Aligns all systems and strategies with the church’s vision
• Excellence-Minded – Strives for consistency, clarity, and care in every detail

How to Apply:

This position is 40 hours a week, and flexibility is required. We'd love to hear from you if you are interested in this position! Please submit a cover letter and resume to hr@churchatthemill.com.